Shipping policy
Thank you for shopping with rsspecialties.store. We want every order to arrive safely and as quickly as possible. Please review our shipping information before placing your order.
Order Processing
All orders are processed within 1–3 business days after your order is confirmed. Business days do not include weekends or holidays. During major sales, product drops, or holidays, processing may take slightly longer due to higher order volume.
Shipping & Delivery
Standard shipping typically takes 3–7 business days after processing. Delivery times are estimates and may vary depending on your location, the shipping carrier, weather conditions, holidays, or other delays outside of our control.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email or message containing your tracking information. Please allow up to 24–48 hours for tracking updates to appear after your shipping label has been created.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the address can be changed or that the package can be recovered.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please check around your property, with household members, neighbors, or your local carrier first. If the package is still missing, contact us and we will help you determine the next steps. rsspecialties.store cannot guarantee replacements or refunds for packages confirmed as delivered by the carrier.
Damaged Orders
If your item arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and work toward a solution.
Returned-to-Sender Packages
If a package is returned because of an incorrect address, failed delivery attempt, or refusal of the package, the customer may be responsible for any additional shipping costs required to resend the order.
Shipping Delays
Once your package has been handed over to the shipping carrier, certain delays are outside of our control. rsspecialties.store is not responsible for delays caused by weather, carrier disruptions, holidays, incorrect addresses, or other unexpected shipping issues, but we will always try to assist when possible.
Questions About Your Order
For any shipping questions or concerns, contact us at jeromejr677@gmail.com and include your order number so we can assist you faster.
By placing an order with rsspecialties.store, you acknowledge and agree to the terms of this Shipping Policy.