Refund policy
Return & Refund Policy
At rsspecialties.store, we want you to be happy with your order. If there is an issue with your purchase, please contact us as soon as possible.
Returns
Returns are accepted within 14 days of delivery. Items must be unused, unworn, and returned in the same condition they were received, including any original packaging or tags.
Items that have been used, damaged after delivery, or altered may not be eligible for a return.
Refunds
Once your return is received and inspected, we will let you know if your refund has been approved. Approved refunds will be sent back to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible with photos of the item and your order information. We will work with you to replace the item or provide a refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Final Sale Items
Items marked Final Sale cannot be returned or refunded unless they arrive damaged or incorrect.
Contact Us
If you have any questions about a return or refund, contact rsspecialties.store with your order number and a description of the issue.